WhatsApp where it belongs — next to the lead.
Every agent has their own WhatsApp Business number, connected straight to Ruby. Every chat, every voice note, every photo sits next to the client's profile. Stop switching apps fifty times a day.
السلام عليكم
Hi there 👋
أريد شقة في المارينا
↻ Translated
2BR available
LeadAhmed
QualifiedOfficial WhatsApp Business, the easy way.
Connect in two minutes
A simple sign-up flow links Ruby to your WhatsApp Business account. No IT help, no setup headaches.
Your number, not the office's
Every agent gets their own dedicated number. Clients message the person they trust — not a shared inbox.
Use your phone AND Ruby
Reply from your phone when you're out, see everything in Ruby when you're back at your desk. Both stay in sync.
Send anything. From inside Ruby.
Type and send
Just like WhatsApp, but with auto-translation, templates, and a full client profile next to the chat.
Photos, videos, documents
Share property photos, walkthrough videos, brochures, contracts — all in the chat, all stored.
Share property locations
One tap sends a map pin to your client — they open it in Google Maps and drive straight there.
Reactions, both ways
They thumbs-up your photo? You see it. You react in Ruby? They see it on their WhatsApp.
Edits and deletes, in real time
If a client edits or deletes a message, your inbox updates instantly. No stale info, no surprises.
Blue ticks where it matters
Mark a message as read in Ruby and the client sees the blue ticks in their WhatsApp. Looks exactly like personal chat.
Know if it landed
See Sent, Delivered, and Read for every message. If something fails, you know exactly why.
Reach clients anytime
WhatsApp limits free messaging after 24 hours of silence. Ruby switches to templates automatically — you never get blocked.
150+ languages — translated as you chat.
Reads any language
The client writes in their language — Ruby instantly shows you the translation. No copy-paste, no Google Translate.
One tap to read
See a message in a language you don't speak? Tap once and Ruby shows you the meaning. Both versions stay saved.
Reply in their language
Type in English, send in Arabic. Ruby translates your reply before it goes — your client reads it natively.
Template
Hi {{customer_name}}, our {{property_type}} in {{location}} is available for {{property_price}}. — {{agent_name}}
Sent on WhatsApp
Hi Ahmed, our Apartment in Dubai Marina is available for AED 2,500,000. — Maria
10:24 AM ✓✓
Personal messages, without the work.
Build templates that look human
Add a photo, a video, even a 'Call me' button. Submit for WhatsApp approval right from Ruby.
Auto-fills the right details
Drop a placeholder for name, property, price — Ruby fills it in for each client. Like a personal message, sent at scale.
The first message, sent in seconds
A new lead comes in — Ruby sends a personalised welcome before you even see the notification. First-mover wins.
Never sends a broken message
If something's missing, Ruby skips the send and tells you why. Your clients never see a half-finished message.
See what's working
Which template gets replies? Which channel converts? Ruby shows you so you can double down on what works.
One place for all templates
Templates you made in WhatsApp Business Manager show up in Ruby automatically. No double work.
Voice notes — read instead of listen
Your clients send long voice notes. You're in a meeting. Ruby has you covered.
- Every voice note turns into text the moment it arrives
- Catch up in a glance — even on 90-second ramblings
- Searchable later, so you can quote exactly what they said
- Ruby pulls out their requirements and next steps automatically
PropertyFinder leads, captured properly
PropertyFinder sends new leads via WhatsApp. Most agents copy-paste them. Ruby does it for you.
- Spots a PF lead notification the moment it lands
- Pulls out name, phone, budget, bedroom count automatically
- Creates a proper lead — not a copy-paste blob in a chat
- Links it to the listing they asked about